Had a good experience with the staff in the 6th street location. Both our visits (the first pricing stop-in and then our actual rental visit) were friendly, helpful, and the guys didn't try to oversell us, even helped us find a way to save a few bucks. We got a 26' truck and a furniture dolly. We inquired about renting a storage unit, they gave us all the details. The equipment was in great condition. We were extremely satisfied with the overall quality of the visit.
Trucks need gas... They told me it was at an eighth of a tank, turns out it was less than 16th. Gas light came on two miles from leaving their place.
I returned a one-way rental trailer to this station the same day I picked it up (even though I paid for a 3 day rental). Since the station has a 24-hour drop, I left the trailer and the papers late at night after business hours. Weeks later, I got a bill for two EXTRA rental days plus a late fee. Come to find out, the trailer was not checked back into the lot until 5 days(!) after I dropped it off, and I was billed for the difference. After calling the corporate and local offices several times, I was finally refunded for one (additional) day of use, so I was billed for four (plus a late payment fee for money I didn't know I owed) days when I used a trailer for one day. If you do rent a trailer, DO NOT drop it off after hours. YOU are considered responsible for it until an employee feels like checking it in, and video surveillance ONLY exists for UHaul's benefit, not yours. If you ask, it's not an option.
Good service and prices
Got a hitch installed and rented a trailer. Returned the trailer after hours and used my phone to check out. Perfect service throughout.
U Haul Moving Storage Of Gainesville is a US Moving Company based in Gainesville, Florida. U Haul Moving Storage Of Gainesville is located at 4821 NW 6th St, Gainesville, FL 32609, USA.
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