I had a very bad experience with my car being towed. They sent Gainesville Towing to tow my car and the driver broke my gear shift and damaged my tires. He towed the car in park the whole way to my house. He broke the gear shift trying to get it in reverse but never did the car had no power and so he dragged the car to my house without putting the car on a flatbed. The guy was obviously not experience or didnt care about my vehicle. I have proof of my claims and i haven't been reimbursed for having to spend my money fixing someone else mistake. I am a single parent i cant afford to be responsible for other people mistakes. I will never use this service again.
Courteous, efficient service. Have not tried their travel agency services, just maps and tour guides.
I just became a member and I hope to stay with them for a life time
Very poor customer service,had my vehicle towed to my home. Driver ran over my water meter and broke mine and my neighbors water lines.The towing company denied responsibility so I had to file a small claims case.AAA would not give me any information regarding the incident.They did not care that I was upset enough to not renew after 23years with them,don't trust that they will do anything to help you if damages occur.
Fairly new premium members and have used the service twice for towing ... the first time my friend waiting for 9 hours in the parking lot of her job. The second time my radiator crack on the side of a very busy highway and I had to wait 3 hours.... I am not happy what so ever. I pay for a service and I expect to get what I’m told I’m paying for. I’m a 19 year old stuck on the side of I-75 for 3 hours.
Aaa Gainesville is a US Travel Agency based in Gainesville, Florida. Aaa Gainesville is located at 1201 NW 13th St, Gainesville, FL 32601, USA.
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