I bought my wife's engagement ring, her wedding band, and my wedding band from here. The staff was very helpful, friendly, and courteous. I have already recommended this jewelry store to others. Go here first!
We had a custom engagement and wedding ring made with The Village Jeweler several years ago (2006). We have since moved to another state and I needed it resized. It was made with a special metal that the jewelers around here refused to touch. I called Village Jeweler, expecting no help bc I'm not in Florida anymore, and it was so long ago they probably wouldn't have the records. But they did! They looked up my record and were SO helpful to me!! They advised me of who to turn to here, and it worked! I'm able to go in today to the local store to get it resized. Thank you so much for the continued customer service and support!
Always a pleasant experience working with the staff!
They are very friendly nice people
I received a locket from this jeweler. Initially, the bail was tinsel thin and damaged, so I returned to have it repaired. Now, after having the locket for a while the interior and hinge is becoming brittle and is turning green, like a piece of jewelry from a 25 cent vending machine. This is not the quality I would expect for the amount it cost. I am very disappointed.
EDIT: I have been contacted by the owner about this and we are working on a way to resolve. Raising my rating 1 to 5 in the mean time and I will update later with the final outcome. I am happy with the rapid response and feel ashamed that I did not contact them about this before writing a poor review.
The Village Jeweler is a US Jewelry Store based in Gainesville, Florida. The Village Jeweler is located at 3906 SW Archer Rd, Gainesville, FL 32608, USA.
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