As I was about to cash out, same unpleasant ID female clerk demands I go move my pickup with a Trailer which occupied two spots out of a completely empty parking lot, I was the only client there.
First let me say that this place has a great selection, and great quality goods. The staff is really friendly. Actually, higher priced items don't tend to be at such a ridiculous markup (usually only $10-20 more than you'd get them on Amazon), and considering it's open 24/7, I'm sure it's useful. And I'm sorry that I have to give a bad review, but let's get something straight--the prices are horrible. I just wanted a masturbator and the lowest priced one was a Doc Johnson UR3 masturbator for $40, the same one that I could buy on Amazon for $8.99 and something I could've bought at Spencer's Gifts for $12.99. I understand markups but this is ridiculous. Being the ONLY gig in town does not mean you have anything near the best prices. It would've been cheaper from me to pay extra shipping through Amazon for a toy that's actually worth $40 to get here tomorrow then it was to buy a toy from Spencer's Gifts at a local store, and that was so upsetting I had to give this place a bad review. Fix your pricing guys, it's ancient and I really enjoy supporting local businesses.
First staff asks for ID just to enter the shop.
Needless to say I left without a purchase.
Terrible experience.
When queried staff lies and says it is state law.
When I said I was done and would move it as soon as I left, angry woman said :” well then we can’t sell you anything”.
Selection is meager, store not very nice., price outrageous,
Used to like this place, even with the high prices. But today I bought a toy and opened it not even 3 hours later and found it had scratches on it and sign that it was definitely handled before being sold to me. I called them and they said they didn't notice anything when they looked at it and that they can't do returns or exchanges due to health violations. I feel like I've been scammed today as they won't do anything to give me what I paid for. Will just be buying things on amazon from now on.
Great prices, even after it being the only quality shop in town. Staff is friendly, and as helpful as possible. If they had more pet play gear, that would be great. Overall, I always enjoy walking into X-Mart and knowing that I can crack some jokes and relax while shopping for mine & my kitten's pleasure.
The store is not worth going to you were told you have to leave your purse in the car so someone can steal it just a lame store I would go to a different one just my opinion I will never go back there
To be avoided!
X Mart Adult Supercenter is a US Movie Rental based in Gainesville, Florida. X Mart Adult Supercenter is located at 3510 SW 13th St, Gainesville, FL 32608, USA.
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