Not a terrible experience.
Love the bank. But not this location. Stopped by to make a cash deposit on my lunch break. I already had everything filled out so it should have been a quick transaction. I pulled into this bank and there was a line of 6 people waiting to use the only ATM outside. So I opted to go inside as I was on a time crunch. There was a long line of people inside & only 2 tellers. An associate greeting customers said it was the lunch rush (if that's a typical lunch rush, why only 2 tellers?). I waited in line for close to 15 minutes. During this time a 3rd teller appeared & had called a few people to her window to help. As it was my turn, the 3rd teller finished with the customer & I walked up to her window & she walked away. O waited a few minutes and she didn't come back. The two other tellers both noticed me but continued to call other customers out of line to their window. All the while a bank manager was walking around literally doing nothing. So I was forced to go outside & use the ATM & wait another 10 minutes. Worst customer service at this location.
Gloria has the worst attitude I've ever experienced at any bank. They have 8 tables, 3 offices, but only 2 people helping guests. Unfortunately, Gloria being one of them. I live less than a mile away, but will drive to any other location from now on. It really is nothing more than an atm.
Danielle is one word. AWESOME.
Horrible. Moving to SunTrust.
Bank Of America Financial Center is a US Bank based in Gainesville, Florida. Bank Of America Financial Center is located at 7606 W Newberry Rd, Gainesville, FL 32606, USA.
Please contact with Bank Of America Financial Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bank Of America Financial Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bank in Gainesville