Beautiful clothing
My return items were taken from the counter in Cato's. When I initiated my return the sales clerk looked into my bag. She asked if I would be purchasing other items. I indicated I would, at which time she instructed me to look around the store. I left my bag of returns with the clerk on the counter. While shopping for other items, the clerk calls to me "ma'am do you have your bag?" When I stated, "no" the clerk and manager pointed out two customers in the parking lot. Stayed they may have picked up and indicated I should go ask them. Neither employee offered to accompany me or anything. The customers obviously stated they did not have the bag. When I returned to the counter to share this information. I asked if there where surveillance cameras that we could review to determine the location of the items. The manager indicated there is no surveillance in the store. She would share this information with her regional manager and print a copy of my receipt. Essentially offering zero assistance leaving me out of $200.00 and items.
Good price on cloths but sometimes the staff can be a little inattebtive. Store is clean and well maintained.
Staff is polite and attentive. Never had a problem with a return. The clothes are hit or miss. Good prices. It’s worth stopping by.
The staff was so helpful I love this store. When I stopped in Gainesville I saw the store and walked in to kill time. I found some of the best beautiful clothes and accessories. I highly recommend the store and the staff my entire experience was Steller! its nifty to find a good place to shop in a new city for me. I live in North Lauderdale and I am from Knoxville Tennessee. I love the Cato stores in Knoxville and I'm glad to find one in Gainesville.
Cato Fashions is a US Clothing Store based in Gainesville, Florida. Cato Fashions is located at 1116 NW 76th Blvd, Gainesville, FL 32606, USA.
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