They like their weekends. I came in from out of town and had an issue with my rear wheel bearing going out. I came in around 2:15 pm - and asked them about it. They said they would look at it - and then they came out and said - they couldn't get it done until Monday because no one would have the part available to them today" I asked them if they could get it from another dealer or Advance auto or Napa - and they said no. They wouldn't get it until Sunday - (which they were closed) and then they could do it Monday morning. I asked them - if there was anyone else - and they said Firestone down the road - so I called them - and not only did they get me in - but they had the part delivered by one of the auto part distributors in town within 20 minutes of me getting there. On another note - I paid $233 for a wheel bearing replacement out the door for Firestone. Advanced Auto care was going to charge me $416. Seriously? I would much prefer they tell me - "we can't do it - it will take an hour to do it (even though they were going to bill me 1.80 hours @ $95/ hour) and we close at 3 today". That I would understand - but to their credit - at least they recommended Firestone - which is why they get 2 stars.
Brought my vehicle for an oil change and it was done promptly and efficiently (not to mention for an awesome price of only $25). One of the men noticed that my front two tires were in bad condition and showed me. He went out of his way to contact local tire places to see if they had tires I could use. When no one did, he found slightly larger tire that worked and put them on for me, also for a great price. I'm thankful they took the time to ensure my safety. I never once felt pressured into buying unnecessary things for my car, like experiences at other auto places. I would recommend this place to anyone, and although it is not he closest to my house, it will certainly be the place I visit in the future.
I'm very disappointed about this auto care center. I thought people here is very honest and helpful until they want to replace my friends' AC compressor due to a leak form a small valve, and it will cost 1000+ bucks. The most important thing is that they even didn't tell you which place is leaking, and just told you this problem can be fixed if you replace the AC compressor!! Seriously? The compressor should be changed due to a leaking form the valve? Is there any technical limitation or honest limitation? Every parts are expensive, and there is no relative cheap options. I seriously doubt should I replace my car engine if my tire is broken?
As a first time customer I was very pleased with how easy it was to schedule an appointment for the next day. The staff was kind and friendly . My wait didn't seem exceptionally long and the prices were fair. I choose this company because of their christian background and they were amazing. I can say I will be returning.
Amazing service always takes care of us. Wee been going here for 3 years and they don't take advantage they work with you. Highly recommended
Advanced Auto Care Center Inc is a US Car Repair based in Gainesville, Florida. Advanced Auto Care Center Inc is located at 3820 SW Archer Rd, Gainesville, FL 32608, USA.
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