I did not have a great experience here. I read the reviews before deciding to come in and the good outweighed the bad, so I thought I would give it a try. I requested a manicure with gel color and the signature spa. I went to the nail polish colors and chose the box with the gel color I wanted to use. Then I was seated at the very comfortable massage chairs. A well dressed lady (must be the owner or manager, not sure) seemed to have gotten excited about the services I chose, even offered me a glass of wine. I was a little concerned with the nail tech assigned to work on my manicure and pedicure. He didn't seem to understand much but the lady next to him translated. My pedicure was supposed to include the foot scrub with was not used. The nail tech didn't work off the old skin on the bottom of my feet. When he started the massage u thought "OK here is the best part." I was wrong all he did was scratch the lotion up and down my lower legs and scratch my feet, then he beat my ankles with the hot stone, not a relaxing hot stone massage at all. Then once he was done he painted my nails , which he trimmed too short and filed them round not square like I had asked. When he went to start on my manicure he asked if I wanted a Mani. With my gel color. And I said yes please manicure and gel color. Well he did regular color. Not to mention how he rushed through the entire process when ever he wasn't working on other people in between my service. I was offered a $3 discount, but I decided to pay the full price. Everyone has their own experiences maybe if it was another time of day I would have had a different experience however I am never going to try this place again.
I originally went here to get chrome (in the powder form) on my nails...she told me that they do offer that service in the gel nail polish form...unfortunately I agreed& that was a big mistake. The older guy who she told to paint my nails was really nice but couldn't perfect my nails...every time I put them under the light some of them would get these wrinkles that looked like sharp cuts in them... he fixed 1& was going to ignore the other 3 until I pointed them out(they were very obvious)...they tried to blame it on how I was holding my hands under the light( I've gotten chrome& gel a NUMBER of times so I knew that wasn't the case)...she came over to fix yet another 1 that he just couldn't perfect& it was totally different -style wise...I was supposed to get the "cat eye" with this "chrome gel" the only one that had that style was the nail she fixed! Needless to say ab 2 days later they'd already started cracking/chipping. I'm on day 4 & they're peeling all over- such a WASTE of time& money! I gave 2 stars bc they were nice but I most likely won't rerurn.
I don't like posting negative reviews but my experience here was pretty appalling. While my manicurist was a nice guy, he cut my cuticle areas and made me bleed several times trying to remove my cuticles. When he did that (and it hurts and continues to do so) he would just laugh and give a half-hearted "sorry" each time. I wasn't offered any sort of discount to offset this. My nails also started chipping 3 hours later even though I had gel nail polish done. I wouldn't go here again unless you enjoy having the base of your fingernails bleed when scabs re-open doing menial tasks.
Best manicure and pedicure place in town. Also does great facials. Very nice and relaxing atmosphere!
Got SNS and a chrome gel done here, because my last one (done in NJ) lasted four weeks without chipping. The night after I got it done my thumb nail had lines in it, like someone had dug into it with something sharp, so I went back and she fixed it (much appreciated, she was very nice). Day 2, I get back home (NJ) and the same thumb has those lines in it (along with the pointer finger) and the thumb chipped! Worst nail job I have ever gotten. Paid $50 and now have to go to a salon up here to get it taken off. Do not recommend. At all.
Zen Nails Day Spa is a US Hair Care Studio based in Gainesville, Florida. Zen Nails Day Spa is located at 1497 NW 16th Ave, Gainesville, FL 32605, USA.
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