This place sucks. First time I took my clothes here they messed them up. Wrinkles all over place, lip on the bottom of the shirt was curled. The shirts look horrible. When I contacted them I was berated and and given a huge attitude.
I will never be back.
I hate to say it, but they ruined my (new) favorite, most expensive shirt. I had cut out the care label (it was sheer), but it was a "simple silk shirt." They asked me to sign a "waiver" to release them of any responsibility, and after a couple conversations during which I emphasized the importance of this shirt, they assured me that hand washing was the way to go. I was almost made to feel silly for worrying about a simple shirt. When I went to pick up the shirt, it was a completely different faded color—and an ugly one at that. When I called to discuss my extreme sadness and dismay, I was told "they'd done all they could do." This was my first and last visit.
Horrible customer service. Yes I was offered to bring my shirts back for service but the other way i was talked too there was no way I would ever trust them with my shirts again.
Quality Cleaners is a US Laundry based in Gainesville, Florida. Quality Cleaners is located at 2440 SW 76 St #150, Gainesville, FL 32608, USA.
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