I've been to this Zaxby's multiple time. 75% of the it ok the other 25% just horrible. I went here last week and got stuck in the drive way for over 10 mins. After listening to three songs I finally got to the pick-up window. "With only three cars ahead of me I couldn't figure out what was taking so long". After waiting over almost a minute I finally waved for them to open the window. I asked the cashier if my food was ready. She told me yes just that the computer register was messing up. I was fine with the answer she gave, but the attitude that came with it. I was not. She proceeded to take my card and closed the window staring back at me and waiting for their manager and other employees to figure out what to do. While waiting for my food time kept going by. "When your on a lunch break time is important". By then I was already late getting back to work so I just asked for my card back. I didn't even want the food. I like the resturants food some of the staff there is good but the rest could use customer service and hospitality training. Will I be returning to this establishment not that often.
Good food but really bad service. They just don't have enough staff. Tables are mostly dirty. On so many different times cashiers have messed up my orders.
By far my worst experience ever at a Zaxbys. Took 15 minutes for my order to be ready. Then when I received my food, it was made incorrectly. I asked for it to be re made and then had to wait another 10 to 15 minutes. Worst service ever!
We order 1-2 times a week for our excellent salad night for about a year now. Tons of fresh food with the best prices almost unbelievable. Fresh taste and staff is extremely kind and helpful. Clean restaurant always a plus too. Thank you Zaxbys!
Always yummy. Love the zaxby's sauce and the boneless buffalo wings. Friendly and fast service.
Zaxby S Chicken Fingers Buffalo Wings is a US Restaurant based in Gainesville, Florida. Zaxby S Chicken Fingers Buffalo Wings is located at 1 NW 10th Ave, Gainesville, FL 32601, USA.
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