Go to one of the satellite ER's first if you can get there!
The New South tower is awesome with private rooms and good nurses. Hopefully they take the North towers down and copy the south.
No help at all nurses have no bed side manners an doctors just don't know. We drove along way hoping that this place could help my husband or at least tell us a diagnosis. No clue what a joke a waist on our time. Would not recommend this hospital to any one. Not a very clean facility either. They need a lot more training an practicing before trying to play the part or trying to act like a professional.
I have been here on two occasions. Both visits resulted in the failure of the main ER to provide quality, efficient and effective health care. If I had not gone to the satellite ER on the first visit I probably would have lost some or all use of my arm for the rest of my life. We ended up going to satellite ER both times. The main ER is in dire need of additional rooms, staff and an effective/efficient/organized structure. I love the Shands doctors/nurses/students/admin staff and I am a very vocal advocate to whom ever I meet, but the main ER gives them a black eye! Please don't misunderstand me, The staff in that facility do there best. I blame hospital management at all levels. Although my wife and I did observe a UF student getting preferential treatment bypassing 30 or more others waiting including us with a serious condition that had just entered with a minor left foot injury.
Doctors are very good but tend to treat the chart not the patient.
The ICU is also a horrible environment where people go crazy with ICU delirium from the noise and 24 hour bright lights.
Now the good news... The nurses in the ICU are great and on the floor they are better than north Florida.
The hospital rooms of the North tower are also terrible. How do they expect two people to be in the same room? People drive each other mad and TV volumes compete.
Absolute worst care facility I've ever been too! My boyfriend checked in and was immediately taken back for X-Rays. I was so thankful and relieved to think that it would be a quick trip with quick answers. WOW was I wrong! The staff is inconsiderate and rude! Not to mention, the patients were more compassionate to each other than any of the staff! Everyone was helping each other, whether it was holding a head up, grabbing a blanket, or comforting someone in excruciating pain! We watched a young woman slip unconscious and become unresponsive, and when the check in desk was alerted, the woman rolled her eye as if it inconvenienced her!! We also watched a young man who had a huge gash in his forehead and blood running down his nose, vomit all over the floor. Once again, an inconvenience to the front desk. The guy ended up falling asleep, and when a concerned friend told the ladies at the front desk, she replied "I would too". What kind of health care facility treats patients this way?? As a student at UF, who has only dreamed about being in the Health Care field, I am so disappointed. After hours of waiting, we left. The woman sitting next to us had been there since 11 am (it was almost midnight). And before we made the decision to leave, 4 other patients walked out as well. This place definitely needs to reevaluate their staff! One girl was even talking on the phone about getting her nails done, ignoring concerned patients? Completely unprofessional. I will never ever be back. I would rather make the drive to see someone else and receive decent service, than ever watch a receptionist laugh at patients in the waiting room like they did here.
A gentleman next to us had a serious stroke and was waiting in the ER waiting room for several hours--he could have had another while sitting there. My sister had a clearly septic infection and was told to sit and wait--and I was told that if she passed out that I needed to just keep her sitting. The staff do NOT care at all about the patients/people. They just brush off concerns as if they are completely irrelevant and unimportant. Anywhere else, a complaint of chest pain would at least get a nurse out there to check it out; a man with a stroke that has resulted in loss of mobility in one side of his body would certainly be seen--in less than 4 hours (and counting). UF Health is a great teaching hospital, but the ER may not be the place to go when actually seriously sick. They just don't seem to care.
The ER is cruel and horrible but so is North Florida's so there's not much competition.
Uf Health Shands Cancer Hospital is a US Hospital based in Gainesville, Florida. Uf Health Shands Cancer Hospital is located at 1515 SW Archer Rd, Gainesville, FL 32608, USA.
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